Showing posts with label credit cards. Show all posts
Showing posts with label credit cards. Show all posts

Monday, July 6, 2009

Odd Bits: Republicans and Credit Cards

Chronicle of Higher Education headline: “NEW TOP REPUBLICAN ON HOUSE PANEL: WASHINGTON DOESN'T ALWAYS KNOW BEST. In his position on the education committee, Rep. John Kline of Minnesota says he will be guided by skepticism of government's role in higher education.”

In what other industry could you be paid – not fired – for publicly dissing your own job? Mr. Kline, you were sent to Washington to govern, so do your best at governing and quit whining.

In related news… Sarah Palin has stepped down as Alaska’s Governor. She has advanced the Republican goal of smaller government by taking herself off the payroll. Gotta admire that integrity.

How about those companies that want to renew your account in future years by automatically charging your credit card? Just try to cancel that arrangement. “No, sir, we can’t do that by phone, you’ll have to send a registered letter.” “Sorry, we can’t do that on this customer service line, you’ll have to call this special number” (which of course is not answered). Or you’re sent to a phone menu hell in which you can’t cancel without listening to 20 minutes of pitch for other products.

No, that’s not for me. I was happy with Mozy’s free file backup for my home computer, until I filled up the free storage limit. The paid version is cheap enough, offers megabytes galore, but is only available by automatic credit card renewal. No way. So I subscribed to IDrive, which backs me up every night and it’s pay as you go and so far so good.

Wednesday, May 13, 2009

Regulating the card lenders

Received this letter dated May 2, 2009:

Dear Fred Phillips:

As your credit card company, we value your business and appreciate the opportunity to service your financial needs.

In a recent review of your account, we noticed that you have only used a limited amount of your credit line with us. We believe this may indicate that the line may be higher than required to meet your monthly spending needs and, as a result, your credit line has been changed to $**,***.00.

Chase is committed to maintaining the highest levels of customer satisfaction and we are always looking for ways to improve our products and services. If this change does not meet your current needs or you have questions about this change, please call us at 1-800-346-5538 and one of our advisors can assist you further.

Sincerely, 
Cardmember Services

...to which I reply via this blog:

Dear Chase,

Due to your unexplained and seemingly random - but ever increasing - fees, and your abrupt reductions in service, I do not consider you a trusted lender. That is why I do not borrow money from you. And won't, if I can avoid it.

Incidentally, I opened this account with a bank that you later acquired. I never asked to borrow money from you, so don't you dare condescend to me.

Best wishes,
Fred Phillips